1. Pack it properly
Use a sturdy box with at least 5 cm of cushioning around the contents. Seal all seams with tape in an H pattern.
Shipping parcels
Sending a parcel with GXO takes four steps. Everything below applies to private customers shipping across the United States and to over 220 destinations worldwide.
2. Create the label
Book online, pay by card or coupon, and print the GXO label. No printer? Show the QR code at any GXO point.
3. Drop off or book a pickup
Hand it in at 28,000 GXO points and lockers, or book a doorstep pickup from $4.50 per collection.
4. Track to delivery
Follow every scan on the live map, and change the delivery instruction while the parcel is in transit.
Size and weight limits
| Size | Max dimensions | Max weight |
|---|---|---|
| XS · Extra small | 25 × 17.5 × 10 cm | 2 kg |
| S · Small | 35 × 25 × 10 cm | 5 kg |
| M · Medium | 37.5 × 30 × 13.5 cm | 10 kg |
| L · Large | 45 × 35 × 20 cm | 20 kg |
| XL · Extra large | 75 × 35 × 35 cm | 31.5 kg |
Parcels above 31.5 kg or longer than 120 cm travel as freight — contact business customer service for a quote.
What you cannot send
- • Cash, bank cards and negotiable documents
- • Lithium batteries shipped loose
- • Flammable liquids, gases and aerosols
- • Live animals and perishable food without cold chain
- • Weapons, ammunition and replicas
- • Illegal or counterfeit goods